Prepare the day
See arrivals, departures, room readiness and balances before the front desk gets busy.
Built for fast-moving independent hotels
Everything Hoteliers Need in OneProperty Management System
Checkaut is cloud hotel management software for independent hotels. Run reservations, OTA inventory, payments, housekeeping, POS and GST billing from one live property record.
★★★★★One platform from booking to checkout
ReservationsChannel managerPaymentsHousekeepingRestaurant POSGST billing
Daily workflow
Hotel PMS software for preparing, running and closing each day.
Run every stay
Coordinate room assignments, housekeeping and guest requests from one live operational view.
Close with confidence
Track collections, resolve open balances and finish night audit with a complete record.
Front office · Today
Daily operations
Friday, 4 September · Live across reservations and housekeeping
Arrivals
8
3 checked in
In house
36
All accounted for
Departures
6
4 folios closed
Occupancy
72%
+4.2% vs last year
Search guest, room or booking
RoomGuestMovementHousekeepingStatus
203inspectedReady to check in
Aarav Mehta
Booking.com
Arrivals
14:00
204cleaningInspection due
Diya Patel
Direct
Arrivals
14:00
102stayoverBalance settled
Maya Rao
Company billed
In house
3 nights
205do not disturbDue at 13:00
Arjun Singh
Upsell ₹700
In house
Late checkout
201dirty₹3,600 due
Kabir Shah
Card on file
Departures
11:00
301dirtyReady to close
Tara Desai
GST invoice
Departures
12:00
02 / Distribution and demand
One room count, everywhere you sell.
Your booking page and every OTA read the same inventory, the same rate plans and the same restrictions. Sell the last room on five channels and it closes on all five.
Shared inventoryLinked rate plansOne set of restrictions
See distribution in actionCheckaut
One room inventory
Direct bookings
Rates, and proof they hold
Price by season and by weekday, derive plans from a base rate, and see immediately when a channel stops honouring it.
Explore features
- Seasons and day-of-week pricing
- Derived and linked rate plans
- Package inclusions that price onto the folio
- Min stay, CTA and CTD restrictions
- Parity and discrepancy reports
Price on demand, not instinct
Fourteen nights of forecast, this year's pace against last year's, and a recommended rate for each night.
Explore features
- Demand-based rate recommendations
- Occupancy forecast
- Booking pace year on year
- Market segment and source analysis
- Included on Growth and above
Groups, corporates and extras
Hold rooms for a group, send a proforma, bill the company instead of the guest — and sell more than the room.
Explore features
- Room blocks and group proforma
- Corporate rates and billing entity
- Promo codes and discounts
- Upsells and add-ons at booking
- Early check-in, late checkout, services
03 / Billing and compliance
Every rupee can be traced to the thing that caused it.
Charges post where they happen, GST works itself out, and the invoice carries the numbers an auditor asks for. Finance and the front desk end up explaining the same figure because there is only one.
Automatic postingsGST-ready invoicesSplit billing
See the money trailOne connected folioIllustrative stay
Room
₹16,200
Extras incl. tax
₹4,280
Room GST
₹2,916
Total folio · BK-4821
Fully allocated₹23,396.00
Company · city ledger
₹19,116
Transferred to receivables
Guest · UPI
₹4,280
Payment collected
Charges post themselves
Night audit posts room revenue; restaurant, minibar and upsells post as they happen. Nobody types a total at checkout, because the folio was right all along.
Tax works itself out
In-state splits to CGST and SGST, out-of-state charges IGST, and each line carries its own HSN — so the invoice is defensible line by line, not in total.
The bill splits
Room to the company, extras to the guest — by line or by percentage. The company's share becomes a city-ledger receivable instead of cash at the desk.
The series never breaks
Numbers come from your property's own counter, sequential and gapless. Corrections become credit notes against the original rather than edits to it.
See the invoice behind the numbers
Tax invoiceIllustrative invoice · INV/26-27/0412
Grand Palace Hotel
GSTIN · 27AABCI1234M1Z5
- Business date
- 04 Sep 2026
- Place of supply
- Maharashtra (27)
Charges & servicesAmount
Room · Deluxe King
HSN 996311 · 3 nights × ₹5,400
₹16,200
Restaurant
HSN 996331 · Including GST
₹2,940
Minibar
HSN 996331 · Including GST
₹640
Late checkout
HSN 996311 · Including GST
₹700
Payment & allocation
Infosys Ltd
City ledger₹19,116
Transferred to company receivables
Guest payment
UPI₹4,280
Collected from the guest
Invoice total
₹23,396.00
Room, services and applicable taxes
- Room taxable value
- ₹16,200
- CGST @ 9%
- ₹1,458
- SGST @ 9%
- ₹1,458
- Extras (incl. GST)
- ₹4,280
Guest folio balance₹0
Fully allocated
Guest payment received. The company share remains receivable in the city ledger.
Issued from this property’s own invoice series. Corrections are recorded against the original.
Payments, reconciliation and closing the day
UPI
Collected at the desk
Card
Saved for the stay
Payment link
Sent before arrival
Dynamic QR
Scanned at checkout
Company
City ledger receivable
Agent or government
Deferred, settled in batch
Refund
Traced to its charge
Dispute
Chargeback tracked
Cashier shifts reconcile
Every payment belongs to a shift. At handover the drawer is counted against what the system recorded, and the difference is recorded rather than absorbed.
The business date locks
Night audit posts, confirms every reservation was charged, then advances and locks the date. A locked date refuses back-dated charges, which is what makes yesterday final.
Nine reports, one source
Cashier, journal, AR aging, advance deposits, folio balance and transactions, invoice summary and detail, reconciliation — all from the same postings, with an audit log underneath.
Foreign guests are captured for the police register from the same reservation record, so Form C is filed from data you already have.
04 / Control and accountability
Everyone sees their job. Nothing happens anonymously.
Give each person the access they need. Know who did what, across every shift and every property.
12 purpose-built roles
Their role. Their workspace.
Clear permissions, from the front desk to the floor.
Front desk clerk
Reservations, check-in and out
- Manage reservationsAllowed
- Check guests in & outAllowed
- Void a restaurant billRestricted
Illustrative activity
Every action has a name.
A clear trail of changes. A team you can follow.
- AK
Guest checked in
Front desk clerk · Room 204
Recorded in the audit log
- PS
Room marked ready
Housekeeper · Room 108
Recorded in the audit log
- RM
Work order completed
Maintenance · Room 312
Recorded in the audit log
Your property. Your people. Full accountability.
Explore all 12 roles
- General manager
- Full access to the property
- Front desk manager
- Reservations, payments, reports, rate setup
- Front desk clerk
- Reservations, check-in and out
- Revenue manager
- Rates, BAR, channels, financial reports
- Sales manager
- Groups, companies, invoices, rate override
- Housekeeping manager
- Housekeeping ops, work orders, HK staff
- Housekeeper
- Room status and task execution
- Maintenance
- Work orders and housekeeping view
- F&B manager
- Outlets, menu, pricing, comps and voids
- POS cashier
- Orders, bills, tenders, own shift
- POS server
- Take and send orders — no voids, no settlement
- AI agent
- Read-only, one property, cannot write
Work that finds its owner
Tasks carry a department and a priority, and escalate on their own when nobody picks them up.
Explore features
- Front desk, housekeeping, maintenance, management, F&B
- Low, normal, high and urgent
- Automatic escalation when a task goes unclaimed
- Housekeeping schedules and inspection checklists
The building, and what it costs
Work orders against a room or an asset, and a service schedule that generates the next one.
Explore features
- Assets by room, location or neither — a generator in the yard
- Recurring service schedules
- Retired assets keep their repair history as evidence
- Vendors, linen and lost-and-found
A record of who did what
Every consequential action is written down, by the person who took it, at the time they took it.
Explore features
- Property audit log and staff activity log
- Exceptions queue for what needs a decision
- Rate overrides, voids, comps and refunds attributed
- Impersonation by support is logged separately
Multiple properties. Separate access. Logged support.
Compare occupancy and revenue across your portfolio. Staff can hold a different role at each hotel.
Access stays scoped to the property a team member is signed in to, keeping each hotel's records separate.
Support signs in under its own identity. Every support session appears in a separate log you can review.
Features
One connected system for the way Indian hotels work.
Direct bookings, channel sync, guest messaging and GST billing work from the same reservation record, so nothing is re-entered twice.
Book a demoWe built Checkaut so an independent hotel can keep every room night, every rupee and every guest record straight without adding staff.
Direct booking engine
01Take commission-free direct bookings from your own site with live rates and availability.
Live channel sync
02Keep every OTA channel in sync from one inventory, so oversells and stale rates stop.
WhatsApp guest flow
03Confirm, remind and follow up with guests on WhatsApp without staff typing each message.
GST-ready folios
04Collect UPI payments and issue GST-ready invoices that reconcile against one folio ledger.
One connected product system
Every team works from the same live hotel record.
One stay. One live record.
A booking creates one record used from reservation to checkout.
- Keep rooms and OTA inventory synchronized
- Give every team the same guest information
- Update stay details once across the property
CReservations
Shobhana Palace1Booking received
2Room assigned
Inventory synced
BK-240901 · Confirmed
Aarav Mehta
4 Sep – 6 Sep · 2 adults
Room
101 Deluxe
Rate plan
Breakfast
Balance
₹8,460
One room deducted across connected channelsjust now
CGuest folio · F-240901
Due out todayAarav Mehta
Room 101 · 4 Sep – 6 Sep
Room · 2 nights₹9,200
Restaurant · Dinner₹1,850
GST · CGST + SGST₹1,326
Folio total
₹12,376
Payments posted
₹12,376
Balanced and ready for night auditLedger verified
Every charge. One accurate folio.
Rooms, restaurant orders, taxes and payments stay connected.
- Post every charge directly to the guest folio
- Track balances and payment status live
- Close night audit with clean records
05Restaurant POS
The restaurant is part of the hotel, not a system beside it.
A club sandwich in room 204 and a table of six downstairs run through the same orders, the same kitchen and the same tax engine. One lands on a folio, the other is settled at the table, and nothing is re-keyed between them.
Outlets it runs
RestaurantBarCafePoolsideBanquetRoom serviceMinibarTakeawaySpaGift shop
Orders reach it from a terminal, a QR code on the table, a QR code in the room, the bar tab, a banquet sheet or the minibar — eight channels, one order engine.
Twelve ways to settle
Charge to roomCity ledgerHouse accountCashCardUPIPayment linkWalletVoucherGift cardComplimentaryCustom
The three in green are why a hotel cannot run a high-street POS: the bill has to be able to leave the outlet and land on a stay, a company or the house.
Table 124 covers
KOT-1184 · 19:42
2×Butter chickenseat 1, 31×Dal makhanino cream4×Garlic naancourse 22×Fresh lime soda
Where it has got to
Sent
Acknowledged
Preparing
Ready
Served
A room charge cannot go missing
Posting a bill to a folio is idempotent and retried on its own schedule. A failed posting is queued with its error and tried again — never silently dropped, never posted twice.
A dead printer is not a lost order
Kitchen tickets are print jobs with their own states, ending in failed. A printer that is off shows up as a problem instead of as an order nobody cooked.
The bill can explain itself
Prices, taxes and the happy-hour rule that discounted a line are snapshotted at ring-up. Editing tonight's menu cannot change what last night's bill says.
06 / Add-ons
Add what your hotel needs. It still lands on one record.
Switch on restaurant, distribution, guest messaging or AI as your operation grows. Every add-on writes to the same stay, guest and folio record.
Connected modulesOne live record
Food & beverage
Restaurant POS
Dine-in, room dining and delivery orders across every outlet, settled at the till or posted straight to the guest's folio.
Writes to the stay record
Distribution
Channel manager and booking engine
Publish one set of rates and one availability count to the OTAs and to your own booking page, with every reservation coming back in.
Writes to the stay record
Guest communication
WhatsApp and guest reviews
Approved messages before, during and after the stay, then reviews collected and answered without leaving the PMS.
Writes to the stay record
Intelligence
AI assistant
Ask about arrivals, housekeeping cover, work orders, occupancy or pricing in plain words. Read-only: it reports what is happening and cannot change it.
Writes to the stay record
ReservationGuestOne hotel recordFolio
✓Activate per property✓No second database✓Pricing stays below
07 / Reporting
Twenty-five reports, and none of them disagree.
From the morning briefing to month-end accounts, every report starts with the same postings and the same night audit. One set of books. One answer.
8 reports · One source
Is the hotel filling, and at what rate?
- Occupancy
- Occupancy forecast
- Booking pace
- Market segment
- Source analysis
- Cancellation analysis
- Rate parity
- Rate discrepancy
Occupancy this week
Sample data76%
average occupancy
ADR
₹4,600
62%
Mon
68%
Tue
72%
Wed
78%
Thu
86%
Fri
92%
Sat
74%
Sun
Same source postingsSame night auditOne view of your property
One live record, different perspectives
Built for the people behind every stay.
Give every team the view they need while keeping everyone connected to the same reservation, room and folio data.
One shared view. A clearer shift.
Hotel owners
See occupancy, revenue, channel performance and the decisions that move the property forward.
Front desk
Move every reservation from arrival to checkout with one live guest and room record.
Housekeeping
Know which rooms are ready, which stays need attention and what the desk needs next.
Finance & revenue
Keep folios, GST, collections and night audit aligned without rebuilding the numbers.
Sample customer stories
A clearer view changes the conversation.
Illustrative stories showing how different hotel teams can use one connected PMS.
Ananya Shah
Owner, The Fern House
Our morning meeting used to start with three different reports. Now we start with one picture and spend the time deciding what to do.
Rohan Kapoor
Front Office Lead, Coastline Stay
The desk, housekeeping and finance team finally work from the same stay record. Handoffs are clearer and guests wait less.
Meera Sethi
Revenue Manager, Cedar & Stone
We can explain occupancy, channel performance and the folio without opening three separate systems.
08 / System safeguards
Critical hotel records stay correct across every shift.
Room assignments, folios, invoices and integrations are protected by system-level safeguards.
Protected recordsTraceable changesDuplicate prevention
Record integrityIllustrative folio
Every rupee accounted for.
Folio F-240901 · Room 101
Charges + taxes
₹12,376
Payments posted
₹12,376
Outstanding balance
₹0.00
01
No double-assigned rooms
Conflicting room assignments are blocked before they reach the stay—even when two staff members act at once.
02
Exact folio balances
Charges, taxes, payments and refunds resolve from the ledger, so the balance always has a clear source.
03
Auditable invoice corrections
Issued invoices stay intact. Any correction is recorded through a controlled credit note with a visible trail.
04
Safe retries and callbacks
Repeated payment or channel events cannot create a duplicate charge, reservation or posting.
Built into the system, across every shift.
PMS evaluation
Five real workflows every PMS should survive.
A quick buyer's checklist for inventory, payments, folios and night audit.
Inventory integrity
Open your last available room on two screens. Confirm both at the same moment.
View test notes
Failure signal. Both succeed and you are overbooked, or one dies on a database error and leaves a half-written reservation.
Expected result. One confirms. The other is told the room has gone — before either of them writes anything.
Payment safety
Make the payment gateway deliver its success callback twice. A flaky connection will do it for you.
View test notes
Failure signal. Two charges against the guest, or one charge and two lines in the ledger.
Expected result. The second delivery is recognised as the same event and ignored. The guest is charged once.
Financial accuracy
Pick any folio balance and ask the system where the number came from.
View test notes
Failure signal. A total nobody can take apart, because somewhere an adjustment was typed straight over it.
Expected result. Every rupee traces to a charge, a tax line, a payment or a refund — each with a time and a person.
Connected distribution
Sell your last room on an OTA. Watch your own booking page while you do it.
View test notes
Failure signal. A sync job runs every few minutes. That gap is exactly where double bookings are born.
Expected result. The count drops on every channel in the same moment, because there is only one count.
Controlled night audit
Close the business date. Now try to post a charge to yesterday.
View test notes
Failure signal. It posts, and last night's numbers quietly change after you have reported them.
Expected result. Refused. A correction becomes a new entry, attributed to whoever made it, leaving the original intact.
Pricing
Priced per room. A lower rate as you grow.
Front desk, housekeeping, GST billing, night audit, direct bookings and online pre-check-in are in every plan. Growth adds the channel manager, WhatsApp, revenue tools and automation. Add-ons switch on per property.
Scales with your rooms
Your operating core
Plans starting from
Custom
/room/month
Plans priced per room with a property minimum, and a lower per-room rate as you grow. Every plan includes the operating core, the direct booking engine and online pre-check-in.
Price my propertyPlans
- Enterprise · annual contractCustom
USD pricing for hotels outside India.
Extend your platform
Your optional extras
Activate what you need
Per property
prorated from activation
Switch on restaurant, distribution and guest messaging per property. Same hotel record, no second system. Plans that already include a feature never pay for it twice.
Ask about add-onsAvailable add-ons
One subscription. Add or remove any time from your billing page.
Hotel insights
Practical ideas for running a sharper hotel.
Clear guidance on occupancy, distribution, daily operations and the systems that keep every shift aligned.
Featured insight
Why night audit breaks—and how to make every close predictable
Night audit should confirm the day, not uncover it. Learn the checks that keep folios, payments and room revenue ready before the business date moves forward.
4 Sep 20269 min read
Read insightDistribution2 Sep 20267 min read
How independent hotels can reduce OTA dependency
Build more direct demand without losing the reach that keeps your rooms visible.
Read insightOperations26 Aug 20268 min read
Keep room availability accurate across every channel
A practical operating rhythm for preventing oversells and last-minute room conflicts.
Read insightPMS guide18 Aug 20266 min read
What a modern hotel PMS should connect
The core records that reservations, housekeeping, billing and reporting should share.
Read insightFAQ
Common hotel questions, straight answers.
Have a question that is not covered here? Reach out and we will get back to you directly.
Contact usA hotel property management system (PMS) is the software a hotel runs its daily operations on: reservations, check-in and check-out, room assignment, folios and billing, housekeeping status and nightly reporting. Checkaut adds direct booking, OTA distribution, restaurant POS and GST invoicing to the same record, so one stay has one source of truth.